We recognize our hand phone case quality unfortunately exceptional case may happen. We do have a Return Policy to ensure our customer is buying the case as you want.
Return of hand phone case is accepted for below condition:
- Buyer shall email us and inform about product deficiency within seven (7) days after received the product.
- The product MUST be returned in ORIGINAL condition without any additional damage such as scratches or contaminant.
- Buyer MUST return the product using postal service with TRACKING NUMBER.
- Buyer is responsible for entire return shipping process and fee incur.
- A replacement product will be sent or full refund (not including shipping and handling fee) will be issued once the return product received.
- We are NOT responsible for any loss and damage during return shipment.