» Shipping & Return Policy
Shipping & Return Policy
- Item will be shipped within 48 hours after received a verified payment.
- We normally ship by Hong Kong post airmail service, but sometime we do ship by other courier service such as USPS, Fedex or DHL.
- All our shipment is with tracking code.
We only ship to Europe, Canada, American and Australia. For others country, please contact VOIXZ before payment.
- Please make sure you can accept international shipping time (9-14days) before you purchase any hand phone case item with Economic shipping rate (receiving time might be vary due to the customs clearance time for individual country)
- Express shipping is also available. Please contact us for quotation.
Express shipping quotation normally only available for a week as the price may fluctuate.
- We do not responsible for any custom taxation if applicable in some country.(We send by international parcel, the taxation seldom happened in most cases)
- This delivery arrangement is excluding Public Holiday.
- All items will be shipped to buyer’s Paypal address ONLY. Before you pay, please make sure your address in Paypal matches the address you would like us to ship to.
- We try our best to provide you the most reliable, affordable way of shipping service unfortunately international delivery is highly depended on the local customs and post service.
- If you do not receive your item on time, please contact us immediately for further assistance.
- We will be responsible for any damages or losses incurred in the shipping process.